Adora Match LLC Privacy Policy
Last Updated: 25 January 2024
Adora Match LLC (“Adora Match,” “we,” and “us”) respects the privacy of its users (“you”). This Privacy Policy outlines our commitment to protecting your personal information and explains how we collect, use, share, and store it.
Thank you for choosing Adora Match! We understand that sharing your information is a trust, and we’re dedicated to safeguarding it. This policy details what information we collect, how it’s used, who might see it, and your control over its usage. We encourage you to read this policy carefully before using our app or services.
By using Adora Match, you accept the practices described in this Privacy Policy and consent to the processing of your personal information as outlined below.
About Adora Match:
We are the developers and publishers of Adora Match, a mobile app designed to connect people. If you have any questions about our privacy practices, please refer to the contact information at the end of this policy.
Information We Collect:
In general, we may collect two types of information:
• Personal Information: This includes information that can identify you directly, like your name, email address, or phone number.
• Non-Personal Information: This includes information that does not directly identify you, such as your device type, location data, or app usage statistics.
We may collect information through various channels, including:
• Directly from you: When you register with Adora Match. You may also provide additional details like photos, personal descriptions, and preferences for compatibility recommendations.
• From your device: When you use our app, we may collect information like your device type, operating system, location data, and app usage statistics.
Some information you provide may be considered “sensitive” in certain jurisdictions, like your sexual orientation or religious beliefs. By choosing to provide this information, you consent to our processing it.
How We Use Your Information:
We use your information to:
• Create and manage your Adora Match account.
• Provide, personalize, and improve the Adora Match experience.
• Recommend compatible users for you to connect with.
• Send you notifications and updates about the app and your account.
• Respond to your inquiries and requests.
• Conduct internal analytics and research.
• Comply with legal and regulatory obligations.
Sharing Your Information:
We may share your information with:
• Third-party service providers: We may share your information with trusted vendors who help us operate and improve Adora Match, such as cloud storage providers and analytics companies.
• Law enforcement or regulatory authorities: We may disclose your information if required by law or to comply with a court order or other legal process.
• With your consent: We may share your information with other users or third parties with your consent.
Your Choices and Control:
You have choices about how we collect and use your information:
• You can manage your privacy settings within the Adora Match app.
• You can choose to delete your account at any time.
• You can contact us to request access to or correction of your personal information.
We strive to honor all reasonable requests to access, correct, or delete your personal information.
Data Security:
We take data security seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system is completely secure, and we cannot guarantee the security of your information.
International Transfers:
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country. By using Adora Match, you consent to the transfer of your information to these countries.
Age:
Adora Match is not intended for any person under the age of 23. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us.
Changes to this Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website or app. You are advised to review this Privacy Policy periodically for any changes.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at support@adoramatch.com
Technical Information Collected
Automatically Collected Information:
When you visit or use our service, we automatically collect certain information about your device and how you interact with AdoraMatch. This includes:
• Device Information: Your IP address, device ID and type, browser type and language, operating system, access times, and geographic location (when the app is actively running).
• Cookies: We may use cookies to facilitate access, personalize your experience, and collect activity data (pages visited, time and date, links clicked). You can manage cookies in your browser settings.
• Pixel Tags: These tiny, invisible graphics embedded in web pages, ads, and emails help us measure feature popularity and ad performance.
• Mobile Device IDs: If you’re using our app, we use device IDs or Advertising IDs (for iOS 6 and later) to recognize you, store preferences, and track app usage.
Information Collected by Third Parties:
We may allow service providers, advertising companies, and ad networks to display ads on our Service. These companies may use tracking technologies like cookies or web beacons to collect information about users who view or interact with their ads. We do not provide non-anonymized personal information to third parties.
You can learn more about opting out of ad targeting from certain member companies of the Network Advertising Initiative at www.networkadvertising.org. Opting out will not decrease the number of ads you see.
Information You Provide Publicly:
Adora Match provides areas where you can post information about yourself and others and communicate with others. Please remember that whenever you voluntarily disclose personal information on publicly-viewable pages, that information becomes publicly available and can be collected and used by others. Exercise discretion and caution with respect to the information you share in these areas.
How We Use Your Information
We use the information we collect from you in various ways to manage our business, deliver and improve our service, and provide you with a personalized and valuable experience. Here’s how:
- Delivering and Improving Adora Match:
• We use your information to operate and manage AdoraMatch, including processing payments, resolving technical issues, and keeping our platform secure.
• We analyze user data to understand how people use AdoraMatch and identify areas for improvement. This helps us personalize the experience, develop new features, and refine existing ones. - Account Management and Support:
• We use your information to manage your account, provide customer support, and respond to your inquiries. This includes verifying your identity, sending account updates, and offering help when you need it. - Research and Analysis:
• We use your information to conduct research and analysis about user behavior, preferences, and interests. This data is anonymized and aggregated, meaning it cannot be traced back to any individual user. We use these insights to develop new features, enhance existing ones, and understand what our users want. - Communication and Marketing:
• We may use your information to communicate with you about AdoraMatch, such as sending product updates, promotional offers, and relevant news. You can manage your communication preferences in your account settings.
• We may also use your information to tailor advertising and marketing efforts to your interests. We do this through anonymized data and never share your personal information with third-party advertisers. - Analytics and Tracking:
• We use cookies and other tracking technologies to understand how you interact with AdoraMatch, such as the pages you visit, the features you use, and the links you click. This data helps us improve the user experience and personalize your journey. - Contests and Sweepstakes:
• We may use your information to verify your eligibility and deliver prizes in connection with contests and sweepstakes you participate in. - Enforcing Terms and Conditions:
• We may use your information to investigate and address potential violations of our Terms of Use and other policies. - Additional Services:
• We may use your information to perform other functions or services as described to you at the time of collection. - Aggregate Data and Partner Collaboration:
• We may create anonymized and aggregated data from your information for internal use or to share with partners. This data cannot be linked back to any specific user and helps us understand overall trends and improve our services.
• We may also co-register you on partner websites or applications we believe might be of your interest. You can manage your communication preferences with these partners from your profile settings or unsubscribe directly from their emails.
Job Applicants:
• If you apply for a position with AdoraMatch, your information will only be used to evaluate your application and consider you for current or future openings. We may retain your data for future opportunities with your consent.
• We may share your application with third-party service providers who help us manage and analyze candidate submissions, but they are contractually obligated to only use your information for our designated purposes.
Remember, you always have control over your data. You can manage your communication preferences, access and update your information, and even request account deletion through your AdoraMatch settings.
To process your information as described in this policy, we rely on the following legal grounds:
• Contractual Necessity: In most cases, we process your information to fulfill the agreement you have with us when using AdoraMatch. This includes creating and managing your account, providing customer support, and delivering the matching and communication features.
• Legitimate Interests: We may also process your information for legitimate business interests, such as:
o Improving the AdoraMatch experience through analysis and research.
o Sending you relevant updates and offers about the service.
o Detecting and preventing fraud or misuse of the platform.
o Complying with legal obligations and regulations.
• Consent: For certain specific uses of your information, we may seek your explicit consent. You can always withdraw your consent at any time by contacting us at the details provided at the end of this policy.
Sharing Your Information:
Information Shared with Other Users:
• When you register on AdoraMatch, your profile will be visible to other users. This includes publicly displayed information like your first name, approximate age, location, personal description, common interests, and self-shared details like religion, education, height, and occupation.
• Profile photos and additional uploaded photos are also visible to other users.
• When you mutually express interest (“Yes”) with another user, you create a “Match” and can then chat with each other. The content of your chats will be visible to your Match.
Personal Information:
We do not share your personal information with anyone except as described in this policy. This includes sharing with:
• Service Providers: We may share limited information, including personal data, with trusted third-party providers who perform specific services on our behalf. These services may include:
o Handling payments and financial transactions.
o Providing customer support and technical assistance.
o Conducting marketing and data analysis.
o Screening member profiles and preventing fraudulent activity.
o Supporting other functionalities of the AdoraMatch service.
o Managing contests, sweepstakes, surveys, and other features.
• Legal and Regulatory Compliance: We may disclose your information if required by law, court order, or to comply with other legal obligations.
All our service providers and partners are subject to strict confidentiality agreements and are only permitted to use your information for the specific purposes authorized by AdoraMatch
Internal Sharing:
We may share your information within our family of companies, affiliates, or subsidiaries to assist us in various tasks, including:
• Technical operations: Data hosting, maintenance, and security.
• Customer care: Support and assistance.
• Marketing and advertising: Targeted offers and personalized experiences.
• Finance and accounting: Payment processing and financial management.
• Service improvement: Understanding user behavior and preferences.
• Data protection: Securing our systems and fighting against illegal activities.
Business Purposes:
We may also share information with our affiliates or subsidiaries for legitimate business purposes, such as:
• Corporate audits and reporting: Ensuring financial accuracy and compliance.
• Consolidated reporting: Providing overall company performance insights.
• Legal compliance: Meeting legal requirements and regulations.
Corporate Transactions:
In the event of a merger, acquisition, divestiture, reorganization, or other changes in ownership or control, your information may be transferred or shared as part of the business transaction.
Other Situations:
We may disclose your information, including personal information, in the following situations:
• Legal requirements: Responding to subpoenas, court orders, or law enforcement requests.
• Legal defense: Establishing or defending our legal rights in court or other legal proceedings.
• Safety and security: Protecting the rights, property, or safety of our company, users, employees, or others.
• Illegal activity: Investigating or preventing illegal activity, fraud, or other wrongdoing.
• Terms of Use enforcement: Enforcing our Terms of Use, agreements, or other policies.
• Business transactions: Sharing information during significant corporate events such as a sale, divestiture, merger, or bankruptcy.
Transparency and Your Rights:
Remember, we always seek to balance information sharing with protecting your privacy. We will only share your information for the purposes outlined in this policy and take appropriate measures to safeguard its confidentiality and security. You also have the right to access, correct, or delete your personal information and manage your communication preferences through your AdoraMatch settings.
Third-Party Websites, Cross-Border Data Transfers, and Data Sharing
Third-Party Websites:
Our Service may contain links to other websites that are not operated under this Privacy Policy. Clicking on an advertisement or link may take you to a website outside AdoraMatch’s control. These third-party websites may independently collect information from you, including personal information. We recommend reviewing the privacy policies of any third-party websites you visit.
Cross-Border Data Transfers:
Sharing your information may involve transferring it across international borders, potentially to the European Union or other jurisdictions. To ensure the protection of your data during such transfers, we utilize standard contractual clauses approved by the European Commission or other appropriate safeguards. These clauses establish binding commitments between companies transferring personal data, ensuring the privacy and security of your information.
Aggregated and/or Non-Personal Information:
We may use and share non-personal, de-identified, pseudonymized, or aggregated information we collect under any of the above circumstances. This information may be used for various purposes, including:
• Developing and delivering targeted advertising on AdoraMatch and other platforms.
• Analyzing and reporting on advertising you see.
• Combining it with additional non-personal information from other sources.
• Sharing it with third parties, such as advisors, advertisers, and investors, for business analysis or other purposes.
For example, we may work with a data provider who uses web log data (including IP address and browser information) or sets cookies on your browser to deliver customized ads or content. These cookies may contain de-identified demographic or other data linked to information you voluntarily provided (such as your email address), shared with the data provider only in a hashed, non-human readable form.
Do Not Track (“DNT”) Disclosure
Do Not Track (DNT) is a web browser setting allowing users to express their preference for not having their online activity monitored and collected by websites and services. We understand the importance of user privacy and provide options for managing your data through your AdoraMatch settings.
Currently, AdoraMatch does not recognize or respond to DNT signals. This is because the internet industry is still working to define a common standard for interpreting and complying with DNT requests. In the meantime, we remain committed to providing you with transparent choices about the information we collect and use.
Here’s how you can control your data on AdoraMatch:
• Account Settings: Manage your profile information, visibility settings, and communication preferences within your AdoraMatch account.
• Cookies and Tracking: Opt-out of certain cookies and tracking technologies through your browser settings or by contacting our support team.
• Data Access and Deletion: You can request access to your personal information and, in some cases, request its deletion through your AdoraMatch settings or by contacting our support team.
We encourage you to familiarize yourself with your browser’s DNT settings and explore other available privacy tools. While we don’t currently respond to DNT signals, we are committed to upholding your privacy and providing you with meaningful control over your information on AdoraMatch.
How you can access your information
We take reasonable steps to help ensure that the Personal Information we collect from you is accurate, complete and current. In addition to accessing your Personal Information through the app or website, you may also request access to your Personal Information, request that erroneous or inaccurate Personal Information be updated, or request deletion of your Personal Information, by contacting us via email at support@adoramatch.com
You also may close your account at any time by visiting the “Settings” page for your account. If you close your account, we will retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, enforce our Terms of Use, take actions we deem necessary to protect the integrity of our service or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties (excluding processors) as described in this Privacy Policy, retention of that information may be subject to those Third Parties’ policies. We will respond promptly to your requests in accordance with applicable law. For your protection, we may only implement requests with respect to the personal information associated with the email address that you use to send us your request, and we may need to verify your identity before implementing your request. We may decline to process requests that jeopardize the privacy of others, are extremely impractical, or would cause us to take any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we may need to retain certain personal information for a longer period for recordkeeping purposes, such as retaining records relating to your purchases for warranty or accounting purposes
Making Informed Choices:
You have control over your data on AdoraMatch. While providing certain information is necessary for features like registration, purchases, or contests, you can choose not to share some details. However, be aware that opting out may limit your access to those specific functionalities.
Managing Notifications and Cookies:
You can manage notifications delivered to your phone or mobile device by adjusting your device settings. Similarly, you can control cookie-based information collection through your browser settings. Most browsers offer deletion and cookie denial options – seek help in your browser’s toolbar for specific instructions.
Security Measures and Responsible Online Practices:
We take reasonable and appropriate security measures to protect your personal information from unauthorized access and disclosure. However, no system is foolproof, and we encourage you to be vigilant with your data as well. Avoid sending sensitive information through insecure channels like email.
For additional information and tips on protecting yourself against identity theft, please visit the Federal Trade Commission’s website: http://www.ftc.gov/bcp/menus/consumer/data.shtm
Remember, AdoraMatch values your privacy and provides tools to manage your data. We encourage you to explore these options and make informed choices about your information on our platform.
Children’s Privacy and International Data Transfers
Protecting Children:
AdoraMatch is intended for a general audience aged 23 and above. We do not knowingly collect, maintain, or use personal information from anyone under 18. If you have reason to believe a child under 18 has created an account with us, please contact us immediately and we will take appropriate action.
Data Transfers Across Borders:
Our website is operated and controlled from the United States. While we strive to comply with applicable data privacy laws, accessing AdoraMatch from outside the US may involve transferring your information to our servers and service providers located in the US.
Your Consent to Data Transfers:
By using AdoraMatch, you understand and agree that your information may be transferred, stored, and processed in the US, regardless of your location. We take appropriate security measures to protect your information during such transfers and ensure its privacy and security.
Further Information:
If you have any questions or concerns about our data privacy practices or cross-border data transfers, please don’t hesitate to contact us. We are here to help and address your inquiries promptly.
This rewrite clarifies the age restriction for AdoraMatch, explains potential data transfers for international users, and emphasizes user consent and available support. Remember to modify details like server locations and contact information if necessary.
Keeping Your Data On Adora Match:
• Active Members: As long as you’re an active member with an account, we’ll keep your personal information safe and sound in our system. This helps us provide you with a seamless and personalized experience.
• Unsubscribing and Account Deletion: If you decide to unsubscribe or delete your account, we’ll respect your choice and remove all personally identifiable information tied to you from our records. This ensures your privacy and control over your data.
• Exceptions for Retention: We may, in rare cases, need to keep anonymized or aggregated data sets for certain purposes allowed by law, such as analyzing platform usage trends to improve your experience. This data won’t include any details that could identify you as an individual.
Transparency and Trust:
We understand how important data privacy is, and we’re committed to being transparent about how we handle your information. If you have any questions about our data retention practices, please don’t hesitate to reach out to our support team. We’re happy to help!
Your California Privacy Rights
If you are a resident of California, you have the right under the California “Shine the Light” law (Cal. Civil
Code § 1798.83) to request, by regular or electronic mail, a list of the categories of personal information
that were shared by Adora Match with third parties for direct marketing purposes during the immediately
preceding calendar year, the names and addresses of those third parties, and if the nature of their business cannot reasonably be determined from their name, examples of the products and services marketed by them. However, as described above, except where necessary to fulfill an order from you for goods or services or as otherwise permitted by applicable law or this Privacy Policy, Adora Match will not share your data with third parties unless you consent to such disclosure. Alternatively, you may opt out at any time from any information sharing previously consented to. For these reasons, Adora Match is not required to respond further to California customer inquiries under the California Shine the Light law.
Updates to Adora Match’s Privacy Policy
We occasionally update our Privacy Policy to reflect changes in our practices or adapt to new regulations. When we do, we’ll revise the “Last Updated” date at the top of the policy.
Staying Informed:
We encourage you to visit our website regularly to stay informed about any updates or changes to the Privacy Policy. We also want to ensure you’re aware of any amendments to our other policies.
Your Profile Information on Adora Match: A Guide to Thoughtful Sharing
As we strive to foster a safe and respectful environment for everyone on Adora Match, we encourage you to approach profile information with a mindful and selective approach. While sharing details can help others connect with you, it’s important to consider the potential risks of disclosing sensitive information.
Protecting Your Privacy:
We strongly advise against including the following elements in your profile:
• Email addresses
• URLs
• Instant messaging details
• Phone numbers
• Full names or addresses
• Credit card details
• National identity numbers
• Drivers’ license details
Sharing such sensitive information can make you vulnerable to misuse and unwanted contact. Remember, you are in control of what you share on Adora Match.
Balancing Openness and Privacy:
While caution is important, sharing appropriate details about yourself can enhance your profile and attract compatible connections. Focus on highlighting your interests, hobbies, and personality traits in a way that feels comfortable and authentic.
Understanding Information Sharing and Visibility:
For more information on how your profile information is displayed and who can access it, please refer to Section 4 of our Privacy Policy. Remember, only authorized users within Adora Match will have access to your profile and posted content.
By applying thoughtful discretion and respecting your own privacy boundaries, you can create a profile that is both engaging and safe on Adora Match. Our team is dedicated to providing a secure platform for meaningful connections, and we encourage you to reach out with any questions or concerns you may have.
Profile Verification Information (Including Biometric Information)
For safety and security and to ensure you have the best possible user experience, we require Users to verify their accounts and will ask for your phone number as well as carry out photo verification. This way we avoid fake accounts being created which can be used for malicious activities and cybercrime.
To verify your profile photo, we will scan each photo that you submit. The scan may include the use of facial recognition technology so that we can compare the photo you submit to your profile photo, to help ensure that you are who you say you are. We do not add the verification photos to your profile. We retain the scans so that we can verify you in the future and for our record-keeping purposes until we no longer need them for such purposes or for three years after your last interaction with us, whichever occurs first. After the applicable retention period expires, we take commercially reasonable steps to permanently and securely delete the scans from our systems.
Need Help? Contact Us:
If you have any questions or concerns about our Privacy Policy, please don’t hesitate to contact us by email at support@adoramatch.com